Every job has a state, an owner, and a clock — not a guess.
Solomon tracks jobs as living records: where they are, who has them, and what's at risk — across every system the work touches.
Why jobs go quiet.
When job state lives in three systems and one technician's head, the only way to know where a job stands is to ask. By then, it's already late.
- Job state is reconstructed by phone call.
- Stalled jobs aren't surfaced until the customer complains.
- Handoffs between sales, dispatch, and field are invisible.
- Closing the job out is paperwork, not a state change.
Capabilities for living job records.
End-to-end job state
Lead → estimate → scheduled → in progress → completed → invoiced — observed in one record.
Stall and risk surfacing
Jobs that aren't moving make themselves known.
Cross-system reconciliation
Whatever your stack is, Solomon keeps the job consistent across it.
Ownership and SLA
Every state has a clear owner and an expected next step.
Cycle-time analytics
How long jobs spend in each state — and where they get stuck.
Audit trail
Every change is recorded; nothing happens 'off-system'.
From booked to closed, observably.
- Step 01
Open
Job is created with state, owner, and expected path.
- Step 02
Move
Each step changes state, not just a status field.
- Step 03
Surface
Anything stalled or off-pattern raises its hand.
- Step 04
Close
Closure is a real event tied to revenue, not a checkbox.
“Job tracking used to be the part of the operation we couldn't really see. Now it's the part we can talk about with numbers.”
What changes.
- stalled job age
- ↓
- throughput per crew
- ↑
- job record
- 1
- job state
- Live
Common questions
Does Solomon replace the tools we already use for job tracking?+
No. Solomon governs how work moves through your existing tools and adds the operational layer that's currently missing.
How long does it take to deploy?+
Most operators are running their first workflows within days, focused on the highest-leverage handoff first.
Will the team have to change how they work?+
The interfaces look familiar. What changes is what the operation can see — and what it can act on.
How is success measured?+
Throughput, drift, and rework are the honest metrics. Solomon makes them observable.
Related
Make job tracking a real function of your operation.
Solomon is the layer that turns operational intent into operational reality.