The operating system for HVAC businesses.
Solomon coordinates intake, dispatch, jobs, customer communication, and reporting across your entire HVAC operation — so the work runs the way you actually want it to run.
Why HVAC operations stall.
Most HVAC businesses don't have a software problem. They have a coordination problem. Work is distributed across tools, inboxes, and people — and the operation can only move as fast as the slowest handoff.
- Calls drop because dispatch can't see who's actually free.
- Maintenance agreements quietly slip out of cadence.
- Quote follow-up depends on whoever remembers to call back.
- End-of-day reporting is reconstructed from memory.
Built for the way HVAC actually runs.
Solomon governs the handoffs that decide whether your HVAC operation grows cleanly or grows expensively.
Intelligent intake
Every inbound service call is captured, qualified, and routed without manual triage.
Coordinated scheduling
Schedules respect skills, geography, and techs availability — not best guesses.
Live dispatch
Dispatch reflects what's actually happening in the field, not what was planned at 8am.
Job-state visibility
Every job has an owner, a status, and a next action — visible to the whole operation.
Closed-loop follow-up
Estimates, no-answers, and aging jobs surface for action before they go cold.
Operational reporting
Daily, weekly, and monthly views built from live operating data, not exports.
From inbound to closed loop.
Solomon doesn't replace the work. It runs the operating system around the work.
- Step 01
Capture
Inbound service calls are normalized, qualified, and assigned an owner.
- Step 02
Coordinate
Work is sequenced across techs, geography, and existing commitments.
- Step 03
Execute
Field updates flow back to the office in real time, with exceptions surfaced.
- Step 04
Close the loop
Follow-up, billing, and reporting run from the same operational record.
“We finally have one place where the entire HVAC operation is visible. Dispatch, follow-up, reporting — it's not held together by people remembering anymore.”
What changes operationally.
- saved per dispatcher / week
- Hours
- first-call resolution
- ↑
- aged follow-up backlog
- ↓
- source of truth
- 1
Common questions from HVAC operators.
How long does Solomon take to deploy for a HVAC business?+
Most operators are running their first workflows within days. We start with the highest-leverage handoff in your operation, then expand.
Does Solomon replace our existing field service software?+
No. Solomon sits as the operational intelligence layer above the systems you already use, governing how work moves through them.
What does training look like?+
Workflows are designed around your existing roles. Owners, dispatchers, and field teams use Solomon through the same interfaces they already work in.
How is data kept secure?+
Solomon enforces role-based access, audit logs, and encrypted data flows by default. Permissions follow your real org, not a flat user list.
Can it handle the way our HVAC operation actually works?+
Solomon is configured to your operating model — your service categories, your dispatch rules, your follow-up cadences. Defaults exist; nothing is forced.
What happens to historical data?+
Solomon ingests historical records so reporting and follow-up are continuous from day one, not reset.
Related capabilities
Run your HVAC business on a real operating system.
Solomon is the layer that makes your existing tools, people, and process behave like one operation.